Your Partner Benefits

Depending on your partner level, you will receive the following benefits as part of our partner programme. Please note that access to this online portal is granted based on users adhering to its terms and conditions which can be found by following this link:

 

Support Item Bronze Silver Gold
Technical
Online training (coming in 2019) Yes. Yes. Yes

121, tailored training
(Typically delivered online)

Yes - Paid for at normal rate. Yes - Up to 1 day FOC. Yes - Up to 2 days FOC.
Online portal access to technical documentation Yes. Yes. Yes.
Regular technical support
(0900-1730, Monday-Friday)
Yes. Yes. Yes.
SIM kitting and device configuration
(Minimum Order Quantity = 50+ units)*
Yes - Paid for at normal rate. Yes - 25% discount on normal rate. Yes - 50% discount on normal rate.
Field distribution services* Yes - Paid for at normal rate. Yes - Paid for at normal rate. Yes - Paid for at normal rate.
Sales and Marketing
Online training (coming in 2019) Yes. Yes. Yes.

121, tailored training 
(Typically delivered online)

Yes - Paid for at normal rate. Yes - Up to 1 day FOC. Yes - Up to 2 days FOC.
Online portal access to partner-ready campaign materials Yes. Yes. Yes.
Online portal access to Westbase sales and marketing documentation Yes. Yes. Yes.
One-to-one sales and marketing support No. Yes. Yes.
Sales incentive programmes Yes. Yes. Yes.
Deal registration and special price requests (SPR only for deals over £10,000) Yes. Yes. Yes.
Access to "Not-For-Resale" kits (coming in H2 2019) Yes. Yes. Yes.
Logistical and Warehousing Support
Packaged and bespoke SKUs No. Yes - restrictions apply**. Yes.
White-labelled order fulfillment and delivery Yes - Paid for at normal rate. Yes - Paid for at normal rate. Yes - Paid for at normal rate.

 

* Please note, standard prerequisites and conditions for using these services apply.

** Only available for volume orders of 100+ units with minimum drops of 20 units.

 

In return, depending on your partner level, you are expected to meet the following requirements:

 

Partner Level
Bronze
1x fully trained sales engineer able to provide basic 1st line support
1x fully trained sales executive
Annual sales exceeding £15,000
Silver
1x fully trained sales engineer able to provide 1st line support, and with appropriate vendor certification as available
1x fully trained sales executive, and with appropriate vendor certification as available
Annual sales exceeding £100,000
Completion of an annual business plan with prospective revenue targets for deploying and supporting the
product(s) from launch, including ongoing support and development in the target market
Gold
2x fully trained sales engineers able to provide 1st line support, and with appropriate vendor certification as available
2x fully trained sales executives, and with appropriate vendor certification as available
Annual sales exceeding £200,000
Completion of an annual business plan with prospective revenue targets for deploying and supporting the
product(s) from launch, including ongoing support and development in the target market

 

To find out whether (and how) you can progress to a higher partner level, and unlock even more benefits, please contact your account manager on +44 (0) 1291 437 567 or info@westbase.io.